Refund Policy

EASY RETURNS AND EXCHANGES

We are sorry that your product didn't work for you!

To initiate a return or exchange, please email: customerrelations@ohealyskin.com with your order number, the item you wish to return and a description of the problem. Our customer service team will be more than happy to advise you of the return process based on your order. All returns and exchanges must be requested within 30 days of your order date. If 30 days have gone by since you ordered your item(s), unfortunately you will not be eligible for a return. Refunds will be issued to the original payment method, at the original purchase price. Please note, we do not refund shipping fees.

CONTACT US

ONLINE CUSTOMER SERVICE ENQUIRIES

EMAIL: customerrelations@ohealyskin.com

HOURS: MONDAY - FRIDAY // 9AM - 5PM